Today's Feature
Rogers  Steve - August 2010
Steve Rogers - “Won’t you be my neighbor?” Steve Rogers probably hears that a lot. When he talks with customers on the phone, he tells them to “just ask for Mr. Rogers” when they get to the dealership. While that helps people remember who to ask for when they come into the store, after working with Rogers, it’s unlikely they’ll forget him.
Expert Viewpoints
Worms Are Simple
If you’re running a bait shop, life is pretty simple. You keep the frozen bait frozen, the fresh bait cold and the live bait alive. If you screw it up, you lose some bait.
Making Your DMS Work For You
The computer software system used in your dealership should work for you. It should provide you information needed to operate your business, analyze your departments’ profitability and efficiency, and review your expenses and other account details.
Service Advisor Training
A significant number of dealers these days are becoming more and more aggressive in selling used vehicles. Some have even lost their new car franchises and now rely solely on used vehicle sales, along with parts and service sales to pay the overhead and hopefully provide them with a significant return on investment (ROI).
What Happens When Customers Call
These days it seems everyone is talking about digital marketing, Internet leads, social media and CRM, but are we overlooking the oldest and most useful piece of technology in our business—the telephone?

Recent News
HomeNet announced today the launch of IOL Oodle Pro, which directly integrates a dealer’s automotive listings in Facebook’s Marketplace with their Fan Page and website. Facebook reached 500 million users in July, 2010, and the Facebook Marketplace, which draws 11 million unique users each month, grew 354% last year.
NAC Announces New Vice President of Sales
NAC, a leader in the development and administration of service contract products and services, is proud to announce the addition of Stephen Anderson as Vice President of Sales. In his new role, Anderson will expand, create and lead new sales and training initiatives for NAC, and their sales team, agents and clients throughout North America.
DealerLink, a prominent automotive lead generation company, launches its newly branded website SpecialFinanceLeads.com. With the new brand, the company hopes to reach out to more dealerships than ever before and to reignite interest in their highly successful approach.
BarNone, Inc., the leading provider of special finance leads to the automotive industry, today announced the launch of their new internet lead program, LiveLead.
Pflow Industries, the Milwaukee Wisconsin-based leading manufacturer of vertical lift systems for a variety of industries has developed a new vertical vehicle display system, the “VDS” for automotive, motorcycle, marine and recreational vehicle dealers.
2010 Dealers' Choice Award Winners

 Dealers' Choice Awards


Upcoming Events - All times are Eastern
Date
Time
Event


. Audited Circulation. For more Media information call 888.300.8844

Copyright 2009 Auto Dealer Monthly